Q & A

Frequently Asked Questions

How does the AR Virtual Tailor work?

Our WebRTC engine utilizes your device's camera to map your physical topology. It mathematically extracts your chest, waist, and inseam measurements with high precision, completely automating the bespoke tailoring process.

Is my money safe when I pay with Mobile Money?

Absolutely. Modiola operates a strict Corporate Escrow protocol powered by Paystack. The vendor cannot touch your money until the Modiola Fleet Rider physically hands you the package and verifies delivery via GPS.

How do I know the Kente or Silk is authentic?

Premium items on Modiola are equipped with an NFC microchip. Tapping your phone against the physical tag triggers our Web3 protocol, displaying a cryptographic Certificate of Authenticity detailing the exact artisan and mint date.

Can I buy fabrics in bulk for my boutique?

Yes. Modiola operates a dedicated B2B Trade Portal. Corporate entities must submit their registration via the 'Become a Vendor' link and select 'B2B Trade' to undergo KYC verification and access wholesale pricing.

What is the Obsidian Tier?

The Obsidian Vault is an invite-only collection of 1-of-1 drops and rare artifacts. Access is automatically granted by our gamification engine to High-Net-Worth clients who surpass 20,000 GHS in lifetime spend.